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Start

Step 1 - Scope

Objectives

Agree project scope
Set expectations of all parties involved

Topics

• Understand your business challenge and commitment to change
• Review and understand the 7-Step programme
• Develop the relationship
• Establish who needs to be involved in the process
• Determine what success looks like

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Step 2 - Access

Objective

Determine the current status of your business

Topics

• Understand where and when you are having challenges
• Use the Business Accelerator or Success Test tools to understand current status
• Articulate and agree key challenges and opportunities

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Step 3 - Plan

Objective

Draft/update business plan as required

Topics

• Develop a gap analysis and new business goals and strategies as required
• Recognise opportunities for coaching and/or training support which can lead to change

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Step 4 - Engage

Objective

Communicate direction to staff & other stakeholders

Topics

• Engage employees and explain the changes and new strategies
• Agree a new way of working
• Communicate activities to help employees understand why changes are needed
• Identify where leaders/managers might need training in communication and engagement

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Step 5 - Build

Objective

Coaching & training programmes

Topics

• Commit to coaching, mentoring and training as required to upskill, change direction
• Complete the Business Accelerator
• Identify if training is company-wide, specific to certain functions/departments, or individuals

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Step 6 - Embed

Objective

Implement changes

Topics

• Adopt range of capability building programmes and solutions
• Ensure an appropriate system for monitoring progress is in place

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Step 7 - Review

Objective

Assess & evaluate change process

Topics

• Training feedback, assessment and evaluation (re-visit Business Accelerator assessment)
• Recruitment support
• Change management support as required

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